Conditions of sale updated to 26/12/2020

These are General Conditions of Sale for the sale of products sold by Fotocolombo srl

(hereinafter the Seller) via the Internet. All product purchase contracts concluded through

the site x,, following the procedures indicated therein online or by telephone between the Seller

and the buyers (hereinafter the Customers), will be governed by these General Conditions, l

and which form an integral and substantial part of the same.

The information contained on the website,,, should not be considered offers:

they simply constitute an invitation to offer.

It should be noted that the product catalog on the site is independent from that of the store and that, therefore, differences in price and assortment may be detected.

The purchase proposal (order) is formulated when the form containing the characteristics is sent

of the requested goods, of the price, of the chosen payment method and of the delivery terms (order form).

Once the order form has been definitively sent, a summary page of the order is displayed

and sent an e-mail confirming receipt of the order containing all the information necessary to complete the purchase.

All orders are subject to acceptance by the Seller who reserves the right,

at its sole discretion di lei, the right to cancel any order in the event of related material errors

with the Customer's order or with the information sent by the Customer through the website, in the event that the Customer does not satisfy the General Conditions of Sale listed in this document

or the special conditions indicated on the website www.,, in the section dedicated to information on how to purchase.


Orders are fulfilled within the limits of the quantity of products available.

Fotocolombo srl does not guarantee certain availability even for products with the written available,

as in the meantime, before the verification of your order, availability may have changed

real stock or there is an update not performed.

The actual availability of the ordered item, even if given as available in the order, is confirmed

only and exclusively after checking the product in the warehouse. In the event that the product ordered

is not available or is terminated even if it is available in the order, Fotocolombo srl undertakes to contact the Customers

by e-mail within 5 days from the date of the order to inform them of the time required for delivery

of the ordered product or cancel the order

are not available, Fotocolombo srl undertakes to ship the available products immediately.

If the customer wants a single shipment, he will have to advance the total amount to Fotocolombo srl and will then not be able to

in no way change the type of product ordered even if temporarily unavailable.

The shipment will take place when all the products will be available even after more than 60 days from the order

In the event that the unavailability of the product is due to a definitive stop of its production by the manufacturer,

Fotocolombo srl will offer the customer a product of equivalent quality and price.

In case of refusal by the customer, Fotocolombo srl will refund, if already paid, the unavailable product or cancel the order.

Prices and payment conditions The sale prices of the Products, which do not constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code,

shipping costs and payments will be those chosen by the customer on the site,, at the time of sending the order.

The Customer must immediately notify the Seller of any errors or omissions of any kind in the conditions

of payment and prices, contained in the summary page of the order and / or in the order confirmation e-mail.

The Seller reserves the right to change the prices published on this site at any time.

The prices of the products published from time to time cancel and replace the previous ones and are subject to the actual availability of the products.

In the case of products / or ordered and purchased only on specific customer request (by reservation) present or not present on the site

even if declared available at the origin in the order but instead not available

or indicated as orderable, not available in a general sense, on arrival ..

they cannot be returned if delivered or denied once confirmed with payment regardless of delivery or not.


Requests for entries written on invoices or other for financing or loan facilities etc ..

they cannot be accepted unless previously requested and accepted by Fotocolombo srl

However, requests to provide personal documents to be attached later will not be accepted in any way


In particular, in the case of products with the wording on offer, the published sale price is subject

to variations in relation to the actual availability of products offered at reduced prices from suppliers

and at the time limit of the promotions. In no case can fotocolombo srl be considered

responsible for changes in the price and / or availability of the products published on the site or

due to the impossibility of supplying the same at the published prices even if it shows the wording product available.

The Seller also reserves the right to change the payment conditions at any time

when, in his opinion, the financial conditions of the Client, the records

of previous payments or the nature of your relationship with the Seller suggest such changes.

For payments made without the authorization of Fotocolombo srl, in the event of a refund, it will be returned only

for the cost of the product and withholding any expenses

of transactions with any type of credit card or debit card, paypal or bank transfer or giro or other.

The Customer undertakes to pay the price of the Products ordered by one of the following payment methods: Advance bank transfer or post office

to be carried out in favor of the Seller and at the bank details indicated both in the order confirmation e-mail and in the order summary page

Cash on delivery: cash payment upon receipt of the goods directly to the authorized courier

Online credit card Payment by credit card at the conclusion of the order transaction.

In this case, the reference bank will authorize only the commitment of the amount

relating to the purchase made, this authorization will be valid up to 5 days after the transaction.

The real charge will take place only at the time of shipment of the ordered goods and not before.

In the event that the shipment of the goods is delayed, and the customer does not explicitly cancel the order, the charge will be made

however, it will be carried out within the expiry date of the authorization, pending the shipment of the goods.

In case of cancellation of the order by the customer or in case of non-acceptance of the contract by the customer

della Fotocolombo srl, the seller will ask the cancellation of the transaction and the reversal of any amount already charged.

The release times from the initial commitment of the order amount depend exclusively on the banking system

and they can go up to their expected maturity.

Once the transaction has been canceled, Fotocolombo srl cannot be held responsible under any circumstances

for any damage due to the technical time required by the banking system to restore the availability of currency on the credit card.

Fotocolombo srl in the event that the transaction is not Verified by VISA, or concluded with MasterCard Secure Code,

reserves the right to request additional information from the customer and to send copies of identity documents

or residence or other attestations proving ownership of the card used.

If the customer does not provide such information and / or documents, Fotocolombo srl reserves the right not to accept the conclusion of the contract.

At no time during the purchase procedure by credit card is Fotocolombo srl able to know

personal information relating to the owner of the same since the information is transmitted directly

to the secure site of the bank that manages the transaction.

For this reason photocolombo cannot be

held responsible for any fraudulent use of credit cards by third parties when paying for products purchased on its site. SECURE PAYMENT SYSTEM (SSL)

Online credit card transactions are carried out directly on the Bank's website through

a Secure Server that adopts the SSL (Secure Socket Layer) protection system. This protocol, Verisign certified,

allows you to communicate in a manner designed to avoid interception, modification or falsification of information.

For this reason Fotocolombo srl is not aware of the credit card data used by its customers.

The transaction can be certified by the VISA circuit with the system verified by VISA or

certified by the Mastercard circuit through the Mastercard Secure Codex system.

Both certification systems depend exclusively on the relationship between the customer and his bank e

d exempt Fotocolombo srl from any further investigation or verification on the customer and on the ownership of the card used for the transaction.


The financing can be done directly from home or in the shop.

Before applying for financing, inquire about the certain availability of the product.

In the event of a request for financing an unavailable product,

Fotocolombo srl reserves the right to cancel the loan

The loan is in any case subject to verification and approval for confirmation of the loan.

Financing products are not possible.

The prices of the financed products, at zero interest, are excluded

- The costs of managing the order and / or shipping with relative insurance.

- which vary according to the amount. (Minimum 10 euros)

- Bill tax of 16.00 (subject to ministerial changes) which will be calculated on the first installment.

-Rid expenses or bulletin expenses for payments with the post office.

The prices of the financed products, at zero interest rates, are excluded

- The costs of managing the order and / or shipping with relative insurance.

- which vary according to the amount. (Minimum 10 euros)

- For in-store financing after the approval of the file from the finance company, the delivery will be immediate for the goods available

On average, the financial company gives the answer within a few minutes but it can also be over 1 day for verification purposes.

For loans over 2500 euros or the financial one on Saturdays

it may also require a waiting time of 1/3 working days.

-Over 7 working days for home financing

In the event of a request from home for financing with material confirmed as available, this is set aside for 2 days:

Within this time, the request to the financial institution must be completed.

In case of failure to request the financial company, the product will be put back on sale and further availability is not guaranteed

of the product after 2 days.

For loans requested and approved by the financial company of secluded material

the customer will no longer be able to cancel or change the type of material.

In case of cancellation by the customer, the related order management costs will be charged with a minimum of 30 euros + VAT

plus a 10% penalty for loss of earnings.

Transport and deliveries

The Products are delivered within the terms and in the manner specified on the fotocolombo srl website as determined by the Customer at the time the order is sent.

Transport costs are charged to the customer, and may vary according to the delivery service chosen, where this possibility is foreseen, in the purchase order.

Bicycles collected in the shop or sent directly home do not include the cost of assembly unless agreed in advance or clearly specified in the sales offer.

Bicycles sent by courier do not include the cost of assembly unless agreed in advance or clearly specified in the sales offer.

Once the bicycle has been received, it will be the customer's concern to contact a qualified mechanic for testing and assembly of the same.

Fotocolombo srl does not assume any responsibility for damage to the bike itself, to things or to people in the event that the customer decides to assemble and test the bike by himself or in any case without contacting a qualified mechanic to do so.

The transport costs are indicated on the summary page of the order only in the case of deliveries within the Italian borders.

If the purchase order provides for the transport of the goods outside the Italian borders, the shipping costs will be recalculated different from the order according to the geographical area of ​​delivery, the weight, the volume and the total value of the goods.

Delivery costs may vary depending on the location and therefore also products marked with delivery included could

have a shipping cost if sent to particular destinations (e.g. abroad, Venice, Lampedusa, Vatican state, etc.)

expenses that are reported in the order phase before final confirmation.

We do not ship to San Marino., Switzerland and Great Britain and any other countries outside the European Union unless previously agreed.

The delivery terms indicated in the transport conditions of the site,,, are not binding for Italy or abroad.

on average they are 1/4 working days in Italy from the payment excluding holidays, Saturdays, public holidays or special conditions for reasons of public health (+ 2/3 days for islands, disadvantaged areas or expressly indicated on the site)

They simply indicate the period of time that is assumed to be normally required to deliver the goods from the moment of delivery to the courier in charge.

Right of ownership and passage of the risk of deterioration of the goods, the right of ownership over the Products passes to the Customer after full payment of the products themselves or of their delivery, if this occurs last.

The risks of breakage and / or deterioration of the Products pass to the Customer upon delivery of the goods to the courier.

The customer is free to choose whether or not to insure during the compilation of the order. The material: otherwise he cannot request Fotocolombo srl

a claim for damages due to theft, loss or damage and other reason concerning the shipment.